Terms & Conditions

Welcome to Air2ride! By using our website and/or using the services that are provided, you acknowledge that you have read, understood, and agree to be bound by our Terms and Conditions. These Terms and Conditions unconditionally extend and apply to all related applications, internet service, or website extensions. If you are not in agreement with all of these Terms and Conditions, you are prohibited from using this Website, and you may discontinue use immediately. Air2ride recommends that you save or print a copy of these Terms and Conditions for future reference.

Updated January 2, 2025

Agreement

Air2ride Terms and Conditions (these "Terms" or these "Terms and Conditions") contained in this Agreement shall govern your use of this Website and all its content (collectively referred to herein as this "Website"). These Terms outline the rules and regulations guiding the use of Air2ride located at www.air2ride.com. All materials/information/documents/services or all other entities (collectively referred to as content) that appear on the Air2ride shall be administered subject to these Terms and Conditions.

These Terms and Conditions apply in full force and effect to your use of this Website, and the use of this Website constitutes an express agreement with all the terms and conditions contained herein in full. Do not continue to use this Website if you have any objection to any of the Terms and Conditions stated on this page.


Definitions

The following definitions apply to these Terms and Conditions, Privacy Statement, Disclaimer Notice and all Agreements: "User", "Visitor", "Client", "Customer", "You" and "Your" refers to you, the person(s) that use this Website. "Air2ride", "We", "Our" and "Us", referes to our Website/Company. "Party", "Parties", or "Us", referes to both you and us. All terms refer to all considerations of Air2ride necessary to undertake support to you for the express purpose of meeting your User needs in respect of our services, under and subject to, prevailing law of the state or country in which Air2ride operates (USA, EU). Any use of these definitions or other glossary in the singular, plural, capitalization, and/or pronoun are interchangeable but refer to the same.

Access To This Website

Your access to and use of the website and the services is conditional upon your acceptance of and compliance with this Agreement, which applies to all the website’s visitors. If for any reason, you do not agree with any of the terms of this Agreement, you may not access the website or its services.

Additionally, your access to and use of the services is also conditional upon your acceptance of and compliance with our privacy policy which describes our policies and procedures on the collection, use, and disclosure of your personal information which is initiated by and commences when you use the website. The privacy policy discloses details and discloses your privacy rights and protections under applicable laws. It is advised to read our privacy policy prior to accessing the website or its services.

  • Minors (under the age of 18)

If any user is a minor in the jurisdiction where they reside, the minor must obtain permission from their parent or guardian to use the website. If a minor accesses the website, it is assumed that their parent or guardian has read and agrees to this Agreement and has given permission to the minor to use the website.

  • Children (under the age of 13)

If any user is a child under the age of thirteen (13) years and from the United States, it is assumed that they have obtained permission and verifiable parental consent to use the website. Furthermore, this Agreement allows the protections mentioned under the Children’s Online Privacy Protection, specifically, 15 U.S. Code § 6502.

We do not claim that the website's content is appropriate or suitable for you or any visitor. No information, data, or information provided on the website is intended for distribution or use in any location where such usage is prohibited or is contrary to any law or regulation which would subject the Company to the legal liability of any type. Any such access or use of the website is to be utilized on your own initiative, and you are solely responsible for any legal compliance.

Any supplemental amendments or documents posted on the website following the effective date of this Agreement are to be considered expressly incorporated into this Agreement.

Site Management

To ensure the best experience for all users of our website and services, we reserve the right, in our sole discretion, to do the following: To monitor our website, services, and any other content for violations by users of this Agreement; To take appropriate actions against our users, including legal action, for those who may have violated this Agreement or have attempted to defraud or cause harm to other users; To refuse, restrict, limit, disable, or remove any and all files and Content which, due to excessive size limits or other properties, are burdensome to our systems or other users; and To otherwise manage our website and services in such a way as to protect our rights and property and to encourage the optimal running of said websites and services.

Guidelines For Reviewers

We may provide you, either on the website or by a 3rd party, the right to leave a review or rating of the services provided. Said review or rating requires that you should have firsthand experience with the person/entity being reviewed; Do not contain any offensive, abusive, racist, profanity-laden language; Do not reference discriminatory language or references related to religion, race, gender, national origin, age, marital status, sexual orientation, or disability; Do not include references to illegal activity; Do not post negative reviews as part of a scheme working with a competitor of ours; Do not make any suggestions or conclusions as to the legality of our services, products, or conduct; Do not post any false or misleading comments about your experience with the website or our Company; and Do not organize a campaign encouraging others to post reviews, whether positive or negative.

In our sole discretion, we may decide to accept, reject, or remove reviews. Our responsibility is to screen reviews to ensure that any postings regarding the website and its services are accurate and verifiable. Any reviews made by you or other users of the website do not represent our opinions or statements of the services or of our affiliates or partners. We do not assume liability, claims, or losses resulting from any review made on the website. By posting a review, you hereby grant us a perpetual, nonexclusive, worldwide, commercial, royalty-free, and assignable license (and sublicense ability) to reproduce, modify, translate, transmit by any means, display, perform, and/or distribute all content relating to such reviews made.

Prohibited Activities

As a user of our services, whether on the website or mobile app, it is prohibited to engage in the following activities to Systematically retrieve data or other content from the website or services to create or compile, directly or indirectly, a collection, compilation, database, or directory without our written permission; Trick, defraud, or mislead other users or us, especially in any attempt to learn sensitive account information such as user passwords; Circumvent, disable, or otherwise interfere with security-related features of the website or services, including those that restrict the copying of content or protected marks; Disparage, tarnish, or otherwise harm the Company, website, mobile app, or any other platforms where the services are offered; Use any information obtained from the website or the service to harass, abuse, or harm another person or group of people; Make improper use of our support services, specifically, our customer service representatives, or make false reports of abuse or misconduct; Use the website or services in a manner that is inconsistent with its intended use or against any applicable laws; Engage in spamming, linking, or referring to other websites for commercial or other purposes; Upload or transmit, or the attempt of such act, viruses, trojan horses, or other damaging or improper material, including the spamming or continuous posting of repetitive text, that has the potential to interfere, modify, impair, disrupt, alter, or interfere with another user’s experience with the website or its features, functions, operations, or maintenance; Attempting any unauthorized automated use of the website, such as using scripts to send comments and messages, or using mining tools with the intention of gathering, injecting, or extracting data; Deleting copyrights, trademarks, disclaimers, or any other marks from the website or its content; Impersonating another user or person by use of a username, e-mail, personal name, or in any other manner; Upload or transmit, or the attempt of such act, any material that acts as a passive or active information collection or transmission mechanism, including without limitation, clear graphics interchange formats ("gifs"), 1x1 pixels, web bugs, cookies, or other similar devices, also known as "spyware," "passive collection mechanisms" or "pcms;" Interfering with, disrupting, or creating an undue burden on the website, services, networks, and other connections; Harassing, annoying, intimidating, or threatening any of the other users, employees, agents, contractors, or any other individual affiliated with the Company; Disabling or attempting to disable restrictions implemented by the website that prohibits access to certain areas; Copying or adapting the software of the website, including but not limited to Flash, PHP, HTML, JavaScript, or other code; Deciphering, decompiling, disassembling, or reverse engineering any of the software on the website; Except as may be the result of standard search engine or internet browser usage, to use, launch, develop, or distribute any automated system, including without limitation, any crawlable spider, robot or bots, cheat utility, scraper, or offline reader that accessed the website or services, or using or launching any unauthorized script or other software; Using a buying or purchasing agent to make purchases on the website; Making any unauthorized use of the website or the services, such as collecting usernames, e-mail addresses, or personal names of users by electronic or other means to send unsolicited e-mails or create user accounts by automated means or under false pretenses; Using the website or services as part of any effort to compete with us or otherwise using the website, services, marks, content, data, or any part thereof for any revenue-generating endeavor, commercial purpose, or for personal benefit; Using the website or services to advertise or offer to sell goods or other services; Selling your user profile or account on the website.

Subscriptions

If any of the services offered by us are only available with a paid subscription, you will be billed in advance and on a recurring and periodic basis (such as daily, weekly, monthly, annually, or other agreed upon timeframes) at the end of each period. With each successful payment, the subscription will automatically renew under the same conditions unless canceled.

  • Cancellation

You are entitled to cancel a subscription at any time and in accordance with the terms of this Agreement. Cancellation does not entitle you to a refund for any prior payments made.

  • Fee Changes

If any changes occur to the subscription amount, you will be given notice of at least one (1) billing cycle prior to the change taking effect. Notice will be given by the e-mail on your registered account or profile.

  • Free Trials

Any free trial, sample, or other abridged versions of our services that are offered shall be considered a one (1) time use based on the registering of a user’s e-mail. It is strictly prohibited for a user to create and register more than one (1) e-mail solely to access another free trial on the website.

Payments

All or a portion of the services offered by the Company on the website are paid in accordance with the terms below:

  • Forms of Payment

We accept payment through the methods offered at the time of purchase or when a balance is due. The provider and method of payment are determined by your location, device, and purchased item. We reserve the right, at any time, to reject payment for any reason.

  • Currency

Payments will be accepted on the website in the currency based on your location and in accordance with local laws.

  • Refund Policy

Except when required by law, payments made by a user are not refundable by the Company. Refund requests are administered on a case-by-case basis and, if granted, do so at the sole discretion of the Company.

  • In-App Purchases

If the website’s services are offered on an Android, iOS, or other mobile application ("mobile app"), this Agreement also applies to payments made on the mobile app. In addition, payments made on the mobile app must also be in accordance with the terms of the mobile app platform or "store".

User Obligations

You, as a user of the website or any of its services, agree to the following: Any information used for registration purposes, if required, must be submitted in an accurate and completed manner; If any information should change regarding your account, you agree to change it in a timely fashion; You have the legal capacity to understand, agree with, and comply with this Agreement; That you are not considered a minor in the jurisdiction where you reside or are accessing the website or its services; That you will not access the website or its services through the use of bots, scripts, or any other use than the traditional manner as is intended; and That you will use the website and its services in an authorized and legal manner in accordance with this Agreement. In regard to any of the information submitted by you, if it should be deemed inaccurate, out of date, or incomplete, we reserve the right to terminate your access to the website or account and any future intended use.

User Accounts

If our website allows the creation of a user account of any type, you agree to be responsible for safeguarding its information including account data, connected e-mails, passwords, and any other personal information located therein. If you are made aware of any breach of unauthorized use of the account, to notify us as soon as possible. Furthermore, you agree not to disclose any password created with any 3rd party other than secured services used to assist with saving passwords on your behalf.

If the creation of a username is allowed when making an account, such username must be appropriate for public viewing and not violate any trademark, copyright, or other protected names or marks.

Third (3rd) Party Website And Content

Our website or services may contain links to 3rd party websites or services that are not owned or controlled by us. Therefore, we assume no responsibility for the content, privacy policies, terms of use, practices, services, experiences, activities, or any other acts by 3rd parties. You acknowledge that if you are to be re-directed or forwarded to such 3rd party website, you hold us harmless and free of liability for any action that should occur on such websites, which may or may not include damages, losses, or any other claims.

Mobile Application Licence

If a proprietary mobile application is offered in connection to the services offered on the website ("mobile app"), the following will apply:

  • Use License

We grant you a revocable, nonexclusive, non-transferable, and limited license to install and use the mobile app to access the website and its services. Under such license, you agree that it is prohibited to conduct the following: Except as permitted by applicable law, to decompile, reverse engineer, disassemble, attempt to derive source code, or decrypt any part of the mobile app; Make any modification, adaptation, improvement, enhancement, translation, or derivative work from the mobile app; Violate any applicable laws or regulations in connection with your use or access to the mobile app; Remove, alter, or obscure any proprietary notice (including any notice of copyright or trademark) posted by us or the licensors of the mobile app; Use the mobile app for any revenue-generating endeavor, commercial enterprise, or other purposes for which it is not designed or intended; Allow the mobile app to be available over a network or other environment that permits access or use by multiple devices or users at the same time; Use the mobile app for creating a product, service, or software that is, directly or indirectly, competitive with or in any way a substitute for the mobile app; Use the mobile app to send automated queries to any other website or application for unsolicited use, commercial or non-commercial; and Use any proprietary information provided by or through the use of the mobile app for the design, development, licensure, or distribution of any other applications, accessories, or other devices for use with the mobile app.

  • Fee Changes

If any changes occur to the subscription amount, you will be given notice of at least one (1) billing cycle prior to the change taking effect. Notice will be given by the e-mail on your registered account or profile.

  • Apple and Android Devices

When using the mobile app on an Apple or Android device ("mobile platform"), the following will apply: The license granted to you when using the mobile app is limited to a non-transferable license on a device that utilizes either of the mobile platforms, as applicable, in accordance with the usage rules set forth in the applicable mobile platform’s terms of service and any other applicable documents; It is known that we are responsible for providing any maintenance and support services with respect to the mobile app in regard to updates made by the mobile platform and in its day-to-day use; Any refund requests made by you from purchases made on the mobile app must be requested on the mobile platform in accordance with its refund policy. We cannot, on the website, assist in any refund request for payments made on the mobile app; If the jurisdiction or governing law of the Company or mobile app is located in the United States, you verify that: You are not located in a country that is subject to a U.S. government embargo, or that has been designated by the U.S. government as a "terrorist supporting" country; or You are not listed on any U.S. government list of prohibited or restricted parties; You must comply with applicable 3rd party agreements that are used in combination with your wireless plan, network connection, or any other data service or device agreement; and You acknowledge that the mobile platforms used in connection with the mobile app are 3rd party beneficiaries in regard to this Agreement and that each mobile platform will have the right to enforce its terms and conditions regarding your access and activities when using the mobile app.

Advertising

In the event that we host, display, recommend, or link to websites or services in exchange for a fee ("advertisements"), it shall be known that such websites and services are often not known to us and are provided via advertisement networks based on user data. We do not own or control such advertisements and assume no responsibility for the content, privacy policies, terms of use, practices, services, experiences, activities, or any other acts. Our only affiliation with such advertisements is the payment per display, clicks, or any other monetary benefit in accordance with its terms and conditions or affiliate terms.

Any advertisements used are subject to the Digital Millennium Copyright Act ("DMCA") policies. There will be no refund or compensation related to a DMCA takedown of said advertisements. Our relationship with advertisers begins and ends with us providing space for the placement of such advertisements.